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Plan information

Critical Information Summaries.

Compare the essential price, speed, inclusions and limitations for every current BroNET residential internet plan before you buy.

Effective and last updated: 14 July 2026

Home NBNNBN 50/20$79/monthNBN 100/20$105/monthNBN 250/100$96/monthNBN 500/200$126/monthNBN 1000/400$147/monthNBN 2000/200$195/monthNBN 2000/500$244/month
Fixed WirelessFixed Wireless 25$59/monthFixed Wireless 50$69/monthFixed Wireless 75$79/monthFixed Wireless Plus$89/month
Before you choose

Read the summary for your selected plan together with the Customer Terms. Save or print a copy for your records. Address availability and technology are confirmed during signup.

Critical Information Summary

NBN 50/20

$79per month

Plan speed tier50/20 Mbpsmaximum wholesale download/upload tier
Typical evening speed50/17 Mbpsdownload/upload, 7–11 pm
DataUnlimitedordinary residential use
ContractNo lock-inmonth-to-month service

Information about the service

Service
NBN residential broadband supplied by BroNET using NBN infrastructure and Superloop’s wholesale network.
What is included
Unlimited internet data and access to BroNET customer support and the online customer portal.
Not included
No telephone service, calls, medical alarm monitoring, battery backup, Priority Assistance, static IP address or guaranteed access to Triple Zero.
Eligibility
Available only at eligible Australian premises. NBN technology, line capability and available speed tiers must be confirmed for your address before activation.

Prices and equipment

Monthly charge
$79 per month. This is the ongoing advertised plan price.
Minimum term
One month. There is no fixed minimum service term.
Minimum total cost
$79 for one month, excluding optional equipment or non-standard installation charges disclosed and accepted before ordering.
Standard cancellation fee
$0 for the internet service. You can request a dated cancellation in your customer account or through support; the network provider confirms the effective date. Charges already incurred and separate equipment obligations may still be payable.
Router
A compatible router is required. You may use a suitable BYO router or accept any separately priced router offer shown before ordering.
Payment
Recurring card or PayTo authority. Billing begins after service activation.

Speeds and limitations

Actual speed varies with NBN access technology and line conditions, network demand, faults, router and Wi-Fi performance, cabling, devices, content providers and the number of users.

The 50/20 Mbps figures are maximum wholesale speed tiers and are not guaranteed. The typical evening speed is the advertised speed customers can generally expect between 7 pm and 11 pm. We will confirm address eligibility and advise if your line cannot support the selected plan.

The service and connected devices may not work during a power failure. Keep another means of contacting emergency services.

Support and complaints

Email support@bronet.com.au, use the customer portal or Ask Alex. If we cannot resolve a complaint, the Telecommunications Industry Ombudsman provides free, independent assistance on 1800 062 058.

Provider: BroNET · ABN 43 150 753 265bronet.com.au/legal/critical-information-summaries#nbn-50Prepared 14 July 2026 · Version 1.0
Critical Information Summary

NBN 100/20

$105per month

Plan speed tier100/20 Mbpsmaximum wholesale download/upload tier
Typical evening speed98/18 Mbpsdownload/upload, 7–11 pm
DataUnlimitedordinary residential use
ContractNo lock-inmonth-to-month service

Information about the service

Service
NBN residential broadband supplied by BroNET using NBN infrastructure and Superloop’s wholesale network.
What is included
Unlimited internet data and access to BroNET customer support and the online customer portal.
Not included
No telephone service, calls, medical alarm monitoring, battery backup, Priority Assistance, static IP address or guaranteed access to Triple Zero.
Eligibility
Available only at eligible Australian premises. NBN technology, line capability and available speed tiers must be confirmed for your address before activation.

Prices and equipment

Monthly charge
$105 per month. This is the ongoing advertised plan price.
Minimum term
One month. There is no fixed minimum service term.
Minimum total cost
$105 for one month, excluding optional equipment or non-standard installation charges disclosed and accepted before ordering.
Standard cancellation fee
$0 for the internet service. You can request a dated cancellation in your customer account or through support; the network provider confirms the effective date. Charges already incurred and separate equipment obligations may still be payable.
Router
A compatible router is required. You may use a suitable BYO router or accept any separately priced router offer shown before ordering.
Payment
Recurring card or PayTo authority. Billing begins after service activation.

Speeds and limitations

Actual speed varies with NBN access technology and line conditions, network demand, faults, router and Wi-Fi performance, cabling, devices, content providers and the number of users.

The 100/20 Mbps figures are maximum wholesale speed tiers and are not guaranteed. The typical evening speed is the advertised speed customers can generally expect between 7 pm and 11 pm. We will confirm address eligibility and advise if your line cannot support the selected plan.

The service and connected devices may not work during a power failure. Keep another means of contacting emergency services.

Support and complaints

Email support@bronet.com.au, use the customer portal or Ask Alex. If we cannot resolve a complaint, the Telecommunications Industry Ombudsman provides free, independent assistance on 1800 062 058.

Provider: BroNET · ABN 43 150 753 265bronet.com.au/legal/critical-information-summaries#nbn-100Prepared 14 July 2026 · Version 1.0
Critical Information Summary

NBN 250/100

$96per month

Plan speed tier250/100 Mbpsmaximum wholesale download/upload tier
Typical evening speed245/95 Mbpsdownload/upload, 7–11 pm
DataUnlimitedordinary residential use
ContractNo lock-inmonth-to-month service

Information about the service

Service
NBN residential broadband supplied by BroNET using NBN infrastructure and Superloop’s wholesale network.
What is included
Unlimited internet data and access to BroNET customer support and the online customer portal.
Not included
No telephone service, calls, medical alarm monitoring, battery backup, Priority Assistance, static IP address or guaranteed access to Triple Zero.
Eligibility
Available only at eligible Australian premises. NBN technology, line capability and available speed tiers must be confirmed for your address before activation.

Prices and equipment

Monthly charge
$96 per month. This is the ongoing advertised plan price.
Minimum term
One month. There is no fixed minimum service term.
Minimum total cost
$96 for one month, excluding optional equipment or non-standard installation charges disclosed and accepted before ordering.
Standard cancellation fee
$0 for the internet service. You can request a dated cancellation in your customer account or through support; the network provider confirms the effective date. Charges already incurred and separate equipment obligations may still be payable.
Router
A compatible router is required. You may use a suitable BYO router or accept any separately priced router offer shown before ordering.
Payment
Recurring card or PayTo authority. Billing begins after service activation.

Speeds and limitations

Actual speed varies with NBN access technology and line conditions, network demand, faults, router and Wi-Fi performance, cabling, devices, content providers and the number of users.

The 250/100 Mbps figures are maximum wholesale speed tiers and are not guaranteed. The typical evening speed is the advertised speed customers can generally expect between 7 pm and 11 pm. We will confirm address eligibility and advise if your line cannot support the selected plan.

The service and connected devices may not work during a power failure. Keep another means of contacting emergency services.

Support and complaints

Email support@bronet.com.au, use the customer portal or Ask Alex. If we cannot resolve a complaint, the Telecommunications Industry Ombudsman provides free, independent assistance on 1800 062 058.

Provider: BroNET · ABN 43 150 753 265bronet.com.au/legal/critical-information-summaries#nbn-250Prepared 14 July 2026 · Version 1.0
Critical Information Summary

NBN 500/200

$126per month

Plan speed tier500/200 Mbpsmaximum wholesale download/upload tier
Typical evening speed480/190 Mbpsdownload/upload, 7–11 pm
DataUnlimitedordinary residential use
ContractNo lock-inmonth-to-month service

Information about the service

Service
NBN residential broadband supplied by BroNET using NBN infrastructure and Superloop’s wholesale network.
What is included
Unlimited internet data and access to BroNET customer support and the online customer portal.
Not included
No telephone service, calls, medical alarm monitoring, battery backup, Priority Assistance, static IP address or guaranteed access to Triple Zero.
Eligibility
Available only at eligible Australian premises. NBN technology, line capability and available speed tiers must be confirmed for your address before activation.

Prices and equipment

Monthly charge
$126 per month. This is the ongoing advertised plan price.
Minimum term
One month. There is no fixed minimum service term.
Minimum total cost
$126 for one month, excluding optional equipment or non-standard installation charges disclosed and accepted before ordering.
Standard cancellation fee
$0 for the internet service. You can request a dated cancellation in your customer account or through support; the network provider confirms the effective date. Charges already incurred and separate equipment obligations may still be payable.
Router
Use a compatible BYO router or, if eligible, accept a separate eero hardware offer. The model and any 36-month early-exit amount must be disclosed before dispatch.
Payment
Recurring card or PayTo authority. Billing begins after service activation.

Speeds and limitations

Actual speed varies with NBN access technology and line conditions, network demand, faults, router and Wi-Fi performance, cabling, devices, content providers and the number of users.

The 500/200 Mbps figures are maximum wholesale speed tiers and are not guaranteed. The typical evening speed is the advertised speed customers can generally expect between 7 pm and 11 pm. We will confirm address eligibility and advise if your line cannot support the selected plan.

The service and connected devices may not work during a power failure. Keep another means of contacting emergency services.

Support and complaints

Email support@bronet.com.au, use the customer portal or Ask Alex. If we cannot resolve a complaint, the Telecommunications Industry Ombudsman provides free, independent assistance on 1800 062 058.

Provider: BroNET · ABN 43 150 753 265bronet.com.au/legal/critical-information-summaries#nbn-500Prepared 14 July 2026 · Version 1.0
Critical Information Summary

NBN 1000/400

$147per month

Plan speed tier1000/400 Mbpsmaximum wholesale download/upload tier
Typical evening speed900/380 Mbpsdownload/upload, 7–11 pm
DataUnlimitedordinary residential use
ContractNo lock-inmonth-to-month service

Information about the service

Service
NBN residential broadband supplied by BroNET using NBN infrastructure and Superloop’s wholesale network.
What is included
Unlimited internet data and access to BroNET customer support and the online customer portal.
Not included
No telephone service, calls, medical alarm monitoring, battery backup, Priority Assistance, static IP address or guaranteed access to Triple Zero.
Eligibility
Available only at eligible Australian premises. NBN technology, line capability and available speed tiers must be confirmed for your address before activation.

Prices and equipment

Monthly charge
$147 per month. This is the ongoing advertised plan price.
Minimum term
One month. There is no fixed minimum service term.
Minimum total cost
$147 for one month, excluding optional equipment or non-standard installation charges disclosed and accepted before ordering.
Standard cancellation fee
$0 for the internet service. You can request a dated cancellation in your customer account or through support; the network provider confirms the effective date. Charges already incurred and separate equipment obligations may still be payable.
Router
Use a compatible BYO router or, if eligible, accept a separate eero hardware offer. The model and any 36-month early-exit amount must be disclosed before dispatch.
Payment
Recurring card or PayTo authority. Billing begins after service activation.

Speeds and limitations

Actual speed varies with NBN access technology and line conditions, network demand, faults, router and Wi-Fi performance, cabling, devices, content providers and the number of users.

The 1000/400 Mbps figures are maximum wholesale speed tiers and are not guaranteed. The typical evening speed is the advertised speed customers can generally expect between 7 pm and 11 pm. We will confirm address eligibility and advise if your line cannot support the selected plan.

The service and connected devices may not work during a power failure. Keep another means of contacting emergency services.

Support and complaints

Email support@bronet.com.au, use the customer portal or Ask Alex. If we cannot resolve a complaint, the Telecommunications Industry Ombudsman provides free, independent assistance on 1800 062 058.

Provider: BroNET · ABN 43 150 753 265bronet.com.au/legal/critical-information-summaries#nbn-1000Prepared 14 July 2026 · Version 1.0
Critical Information Summary

NBN 2000/200

$195per month

Plan speed tier2000/200 Mbpsmaximum wholesale download/upload tier
Typical evening speed1800/190 Mbpsdownload/upload, 7–11 pm
DataUnlimitedordinary residential use
ContractNo lock-inmonth-to-month service

Information about the service

Service
NBN residential broadband supplied by BroNET using NBN infrastructure and Superloop’s wholesale network.
What is included
Unlimited internet data and access to BroNET customer support and the online customer portal.
Not included
No telephone service, calls, medical alarm monitoring, battery backup, Priority Assistance, static IP address or guaranteed access to Triple Zero.
Eligibility
Available only at eligible Australian premises. NBN technology, line capability and available speed tiers must be confirmed for your address before activation.

Prices and equipment

Monthly charge
$195 per month. This is the ongoing advertised plan price.
Minimum term
One month. There is no fixed minimum service term.
Minimum total cost
$195 for one month, excluding optional equipment or non-standard installation charges disclosed and accepted before ordering.
Standard cancellation fee
$0 for the internet service. You can request a dated cancellation in your customer account or through support; the network provider confirms the effective date. Charges already incurred and separate equipment obligations may still be payable.
Router
Use a compatible BYO router or, if eligible, accept a separate eero hardware offer. The model and any 36-month early-exit amount must be disclosed before dispatch.
Payment
Recurring card or PayTo authority. Billing begins after service activation.

Speeds and limitations

Actual speed varies with NBN access technology and line conditions, network demand, faults, router and Wi-Fi performance, cabling, devices, content providers and the number of users.

The 2000/200 Mbps figures are maximum wholesale speed tiers and are not guaranteed. The typical evening speed is the advertised speed customers can generally expect between 7 pm and 11 pm. We will confirm address eligibility and advise if your line cannot support the selected plan.

The service and connected devices may not work during a power failure. Keep another means of contacting emergency services.

Support and complaints

Email support@bronet.com.au, use the customer portal or Ask Alex. If we cannot resolve a complaint, the Telecommunications Industry Ombudsman provides free, independent assistance on 1800 062 058.

Provider: BroNET · ABN 43 150 753 265bronet.com.au/legal/critical-information-summaries#nbn-2000-200Prepared 14 July 2026 · Version 1.0
Critical Information Summary

NBN 2000/500

$244per month

Plan speed tier2000/500 Mbpsmaximum wholesale download/upload tier
Typical evening speed1800/480 Mbpsdownload/upload, 7–11 pm
DataUnlimitedordinary residential use
ContractNo lock-inmonth-to-month service

Information about the service

Service
NBN residential broadband supplied by BroNET using NBN infrastructure and Superloop’s wholesale network.
What is included
Unlimited internet data and access to BroNET customer support and the online customer portal.
Not included
No telephone service, calls, medical alarm monitoring, battery backup, Priority Assistance, static IP address or guaranteed access to Triple Zero.
Eligibility
Available only at eligible Australian premises. NBN technology, line capability and available speed tiers must be confirmed for your address before activation.

Prices and equipment

Monthly charge
$244 per month. This is the ongoing advertised plan price.
Minimum term
One month. There is no fixed minimum service term.
Minimum total cost
$244 for one month, excluding optional equipment or non-standard installation charges disclosed and accepted before ordering.
Standard cancellation fee
$0 for the internet service. You can request a dated cancellation in your customer account or through support; the network provider confirms the effective date. Charges already incurred and separate equipment obligations may still be payable.
Router
Use a compatible BYO router or, if eligible, accept a separate eero hardware offer. The model and any 36-month early-exit amount must be disclosed before dispatch.
Payment
Recurring card or PayTo authority. Billing begins after service activation.

Speeds and limitations

Actual speed varies with NBN access technology and line conditions, network demand, faults, router and Wi-Fi performance, cabling, devices, content providers and the number of users.

The 2000/500 Mbps figures are maximum wholesale speed tiers and are not guaranteed. The typical evening speed is the advertised speed customers can generally expect between 7 pm and 11 pm. We will confirm address eligibility and advise if your line cannot support the selected plan.

The service and connected devices may not work during a power failure. Keep another means of contacting emergency services.

Support and complaints

Email support@bronet.com.au, use the customer portal or Ask Alex. If we cannot resolve a complaint, the Telecommunications Industry Ombudsman provides free, independent assistance on 1800 062 058.

Provider: BroNET · ABN 43 150 753 265bronet.com.au/legal/critical-information-summaries#nbn-2000-500Prepared 14 July 2026 · Version 1.0
Critical Information Summary

Fixed Wireless 25

$59per month

Plan speed tier25/5 Mbpsmaximum wholesale download/upload tier
Typical evening speed25/4 Mbpsdownload/upload, 7–11 pm
DataUnlimitedordinary residential use
ContractNo lock-inmonth-to-month service

Information about the service

Service
NBN Fixed Wireless broadband supplied by BroNET using NBN infrastructure and Superloop’s wholesale network.
What is included
Unlimited internet data and access to BroNET customer support and the online customer portal.
Not included
No telephone service, calls, medical alarm monitoring, battery backup, Priority Assistance, static IP address or guaranteed access to Triple Zero.
Eligibility
Available only at eligible Australian premises. NBN technology, line capability and available speed tiers must be confirmed for your address before activation.

Prices and equipment

Monthly charge
$59 per month. This is the ongoing advertised plan price.
Minimum term
One month. There is no fixed minimum service term.
Minimum total cost
$59 for one month, excluding optional equipment or non-standard installation charges disclosed and accepted before ordering.
Standard cancellation fee
$0 for the internet service. You can request a dated cancellation in your customer account or through support; the network provider confirms the effective date. Charges already incurred and separate equipment obligations may still be payable.
Router
A compatible router is required. You may use a suitable BYO router or accept any separately priced router offer shown before ordering.
Payment
Recurring card or PayTo authority. Billing begins after service activation.

Speeds and limitations

Fixed Wireless performance varies with radio conditions, signal quality, network demand, weather, equipment and the number of connected premises.

The 25/5 Mbps figures are maximum wholesale speed tiers and are not guaranteed. The typical evening speed is the advertised speed customers can generally expect between 7 pm and 11 pm. We will confirm address eligibility and advise if your line cannot support the selected plan.

The service and connected devices may not work during a power failure. Keep another means of contacting emergency services.

Support and complaints

Email support@bronet.com.au, use the customer portal or Ask Alex. If we cannot resolve a complaint, the Telecommunications Industry Ombudsman provides free, independent assistance on 1800 062 058.

Provider: BroNET · ABN 43 150 753 265bronet.com.au/legal/critical-information-summaries#fw-25Prepared 14 July 2026 · Version 1.0
Critical Information Summary

Fixed Wireless 50

$69per month

Plan speed tier50/10 Mbpsmaximum wholesale download/upload tier
Typical evening speed47/8 Mbpsdownload/upload, 7–11 pm
DataUnlimitedordinary residential use
ContractNo lock-inmonth-to-month service

Information about the service

Service
NBN Fixed Wireless broadband supplied by BroNET using NBN infrastructure and Superloop’s wholesale network.
What is included
Unlimited internet data and access to BroNET customer support and the online customer portal.
Not included
No telephone service, calls, medical alarm monitoring, battery backup, Priority Assistance, static IP address or guaranteed access to Triple Zero.
Eligibility
Available only at eligible Australian premises. NBN technology, line capability and available speed tiers must be confirmed for your address before activation.

Prices and equipment

Monthly charge
$69 per month. This is the ongoing advertised plan price.
Minimum term
One month. There is no fixed minimum service term.
Minimum total cost
$69 for one month, excluding optional equipment or non-standard installation charges disclosed and accepted before ordering.
Standard cancellation fee
$0 for the internet service. You can request a dated cancellation in your customer account or through support; the network provider confirms the effective date. Charges already incurred and separate equipment obligations may still be payable.
Router
A compatible router is required. You may use a suitable BYO router or accept any separately priced router offer shown before ordering.
Payment
Recurring card or PayTo authority. Billing begins after service activation.

Speeds and limitations

Fixed Wireless performance varies with radio conditions, signal quality, network demand, weather, equipment and the number of connected premises.

The 50/10 Mbps figures are maximum wholesale speed tiers and are not guaranteed. The typical evening speed is the advertised speed customers can generally expect between 7 pm and 11 pm. We will confirm address eligibility and advise if your line cannot support the selected plan.

The service and connected devices may not work during a power failure. Keep another means of contacting emergency services.

Support and complaints

Email support@bronet.com.au, use the customer portal or Ask Alex. If we cannot resolve a complaint, the Telecommunications Industry Ombudsman provides free, independent assistance on 1800 062 058.

Provider: BroNET · ABN 43 150 753 265bronet.com.au/legal/critical-information-summaries#fw-50Prepared 14 July 2026 · Version 1.0
Critical Information Summary

Fixed Wireless 75

$79per month

Plan speed tier75/10 Mbpsmaximum wholesale download/upload tier
Typical evening speed70/8 Mbpsdownload/upload, 7–11 pm
DataUnlimitedordinary residential use
ContractNo lock-inmonth-to-month service

Information about the service

Service
NBN Fixed Wireless broadband supplied by BroNET using NBN infrastructure and Superloop’s wholesale network.
What is included
Unlimited internet data and access to BroNET customer support and the online customer portal.
Not included
No telephone service, calls, medical alarm monitoring, battery backup, Priority Assistance, static IP address or guaranteed access to Triple Zero.
Eligibility
Available only at eligible Australian premises. NBN technology, line capability and available speed tiers must be confirmed for your address before activation.

Prices and equipment

Monthly charge
$79 per month. This is the ongoing advertised plan price.
Minimum term
One month. There is no fixed minimum service term.
Minimum total cost
$79 for one month, excluding optional equipment or non-standard installation charges disclosed and accepted before ordering.
Standard cancellation fee
$0 for the internet service. You can request a dated cancellation in your customer account or through support; the network provider confirms the effective date. Charges already incurred and separate equipment obligations may still be payable.
Router
A compatible router is required. You may use a suitable BYO router or accept any separately priced router offer shown before ordering.
Payment
Recurring card or PayTo authority. Billing begins after service activation.

Speeds and limitations

Fixed Wireless performance varies with radio conditions, signal quality, network demand, weather, equipment and the number of connected premises.

The 75/10 Mbps figures are maximum wholesale speed tiers and are not guaranteed. The typical evening speed is the advertised speed customers can generally expect between 7 pm and 11 pm. We will confirm address eligibility and advise if your line cannot support the selected plan.

The service and connected devices may not work during a power failure. Keep another means of contacting emergency services.

Support and complaints

Email support@bronet.com.au, use the customer portal or Ask Alex. If we cannot resolve a complaint, the Telecommunications Industry Ombudsman provides free, independent assistance on 1800 062 058.

Provider: BroNET · ABN 43 150 753 265bronet.com.au/legal/critical-information-summaries#fw-75Prepared 14 July 2026 · Version 1.0
Critical Information Summary

Fixed Wireless Plus

$89per month

Plan speed tier100/20 Mbpsmaximum wholesale download/upload tier
Typical evening speed90/17 Mbpsdownload/upload, 7–11 pm
DataUnlimitedordinary residential use
ContractNo lock-inmonth-to-month service

Information about the service

Service
NBN Fixed Wireless broadband supplied by BroNET using NBN infrastructure and Superloop’s wholesale network.
What is included
Unlimited internet data and access to BroNET customer support and the online customer portal.
Not included
No telephone service, calls, medical alarm monitoring, battery backup, Priority Assistance, static IP address or guaranteed access to Triple Zero.
Eligibility
Available only at eligible Australian premises. NBN technology, line capability and available speed tiers must be confirmed for your address before activation.

Prices and equipment

Monthly charge
$89 per month. This is the ongoing advertised plan price.
Minimum term
One month. There is no fixed minimum service term.
Minimum total cost
$89 for one month, excluding optional equipment or non-standard installation charges disclosed and accepted before ordering.
Standard cancellation fee
$0 for the internet service. You can request a dated cancellation in your customer account or through support; the network provider confirms the effective date. Charges already incurred and separate equipment obligations may still be payable.
Router
A compatible router is required. You may use a suitable BYO router or accept any separately priced router offer shown before ordering.
Payment
Recurring card or PayTo authority. Billing begins after service activation.

Speeds and limitations

Fixed Wireless performance varies with radio conditions, signal quality, network demand, weather, equipment and the number of connected premises.

The 100/20 Mbps figures are maximum wholesale speed tiers and are not guaranteed. The typical evening speed is the advertised speed customers can generally expect between 7 pm and 11 pm. We will confirm address eligibility and advise if your line cannot support the selected plan.

The service and connected devices may not work during a power failure. Keep another means of contacting emergency services.

Support and complaints

Email support@bronet.com.au, use the customer portal or Ask Alex. If we cannot resolve a complaint, the Telecommunications Industry Ombudsman provides free, independent assistance on 1800 062 058.

Provider: BroNET · ABN 43 150 753 265bronet.com.au/legal/critical-information-summaries#fw-plusPrepared 14 July 2026 · Version 1.0
BroNET

Internet service provided by BroNET, ABN 43 150 753 265.

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